Help center
Guides to choose your piece, the gold price and our policies.
Everything on this page
Pay in installments with Avapay · How to care for your jewelry · Exchanges & returns · Shipping · Warranty · Gold price & purity · Ring size · Chain or bar width · Stone cuts & sizes · Terms & conditions · Privacy notice · Write to us & phones
Talk to us
You can also write to info@joyeriaverona.com
With Avapay you take your piece home and pay in installments. Up to $10,000 with no credit, approved through your bank account. Apply at avapaygo.com/aplicar. Subject to Avapay approval. See APR and terms at avapaygo.com/terminos. See terms · Apply →
Store it separately, avoid perfume, chlorine and lotions, and clean it with a soft cloth and warm water with mild soap.
We accept exchanges and returns within 14 days of delivery, as long as the piece is unworn, in its original condition and with proof of purchase. Custom, engraved or resized pieces cannot be returned. To start an exchange or return, contact us by WhatsApp or email. Refunds are issued to the original payment method once the piece is received and inspected. If the purchase was financed with Avapay, the refund and any installment adjustment are handled through Avapay.
We ship within the United States with FedEx, with tracking and insurance. Orders usually ship within 1 to 3 business days after payment is confirmed; delivery time depends on the FedEx service selected and the destination. Shipping cost is calculated at checkout, or you can contact us for a quote. A signature may be required on delivery. You can also pick up your order at our store in Miami.
All our pieces are real gold of the stated karat. We cover manufacturing defects for a reasonable period after purchase; the warranty does not cover normal wear, impact damage, misuse, loss, or repairs made by third parties. Contact us with your proof of purchase and we'll help you.
24k = 99.9% gold · 22k = 91.6% · 18k = 75% · 14k = 58.5% · 10k = 41.7%. More karats means more pure gold and a richer color.
Use our on-screen sizer or check the US 4–13 size chart.
Width is measured in millimeters. Use the on-screen ruler to compare.
Round 5 mm ≈ 0.5 ct · 6.5 mm ≈ 1 ct · 8 mm ≈ 2 ct (diamond, approx.). Other cuts: princess, emerald, oval, pear, heart.
By purchasing from Verona Joyería you accept these terms. Prices are in US dollars and may change with the price of gold; the valid price is the one confirmed at the time of your purchase. Photos and videos are illustrative, and weights and measurements may vary slightly. We reserve the right to cancel orders due to pricing or availability errors, with a full refund. Installment payments are offered and collected by Avapay, subject to its approval and its own terms (avapaygo.com/terminos); Verona Joyería does not provide the financing. These terms are governed by the laws of the State of Florida.
At Verona Joyería we use your data (name, phone, email, shipping address and order information) only to process your purchases, ship your pieces, answer your questions and, if you allow it, send you updates. We do not sell your personal data. Card and installment payments are processed by our payment providers, such as Avapay, under their own policies. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. You can stop receiving messages at any time by replying STOP, and you can ask us to access, correct or delete your data by contacting us.
WhatsApp +1 (786) 201-0012 · info@joyeriaverona.com